1. Scope
The general terms and conditions of sale (hereinafter referred to as “T&Cs”) apply to all activities, including all events, programs, offers, coaching, support, energy healing, training, provided by Cati Alma Libre, as well as any order form related to an activity and any online order. As used herein, the term “Services” refers to all of the activities mentioned above. Cati Alma Libre reserves the right to revise these T&Cs at any time. The new T&Cs will apply to any new order, regardless of the prior relationship between Cati Alma Libre and the customer. Any registration for one of the activities offered by Cati Alma Libre constitutes acceptance of these T&Cs.
2. Target Audience and Age Limitation
The Services offered by Cati Alma Libre are intended for clients aged 18 and above.
Anyone subscribing to the newsletter or using the Services provided by Cati Alma Libre must meet this age requirement (over 18 years old) and is responsible for the information they provide during registration. If this criterion is not met, and once it comes to our attention, the person will be immediately removed from our database. Similarly, any client who does not meet this criterion will be refused access to the Services offered by Cati Alma Libre and will be refunded in case of any advance payment.
3. Reservation Terms
For all sessions provided online or in person:
Sessions are non-cancellable and non-refundable.
In case of an unavoidable event, the session can be rescheduled upon request made no later than 24 hours before the appointment.
For cancellations made less than 24 hours before the appointment, the full session fee is due.
When purchasing a coaching, support, or healing package through the payment platform, the validity of the package is one year from the date of purchase.
Any order placed through the Cati Alma Libre website or social media pages implies full and unconditional acceptance of these terms and conditions, acknowledgment of having read them fully, and waiver of any own purchasing conditions or other terms.
When booking through the secure online payment platform, you are asked to select the event, date, and payment type.
You must verify that these details match your selection. All provided data and the confirmed, paid transaction will serve as proof of the transaction. The confirmation will be considered as a signature and acceptance of the actions taken.
Reservations for each Service are non-cancellable and non-refundable; however, they may, in exceptional cases, be rescheduled upon written request via online message or mail and with Cati Alma Libre’s agreement.
4. Pricing
The prices are indicated in euros, including all taxes.
For Swiss residents, payment links in Swiss francs may be provided upon request, including all taxes.
The prices for the services offered may be changed at any time.
However, the price applied to an order will be the one announced at the time of the order.
5. Payment Terms and Security
Online payment is made by credit card through a secure system, allowing you to immediately reserve your sessions online in a firm and final manner.
Online secure payment by credit card is processed through the company Stripe. The information transmitted is encrypted by software and cannot be read during transmission over the network. Any guarantee regarding the security of this system is entirely the responsibility of Stripe and cannot be attributed to Cati Alma Libre.
Online payments allow you to reserve your sessions.
Services offered in person by Cati Alma Libre can also be paid in cash upon verbal or written request. This option only applies to Services with a price of less than 100 euros.
6. Modification or Cancellation of an Event and Refund
We reserve the right to cancel or reschedule scheduled sessions in the event of unforeseen circumstances beyond our control. In such cases, we commit to refunding your order within 30 days.
The refund for your order will be for the amount you paid, including any booking fees, and will be processed as a refund to your credit card or via bank transfer.
No refund requests will be accepted for coaching, workshops, or support services.
7. Intellectual Property and Copyright
All elements of the Site, including texts, presentations, illustrations, photographs, structures, codes, and layouts, are, unless stated otherwise for public documents and additional clarifications, the exclusive intellectual property of Cati Alma Libre or its partners.
As such, their representation, reproduction, distribution, and retransmission, whether partial or total, are prohibited in accordance with the provisions of Article L. 122-4 of the French Intellectual Property Code. Any person proceeding with such actions without prior and express authorization from the holder of these rights may face penalties related to the offense of counterfeiting, as stipulated in Articles L. 335-2 and subsequent of the Intellectual Property Code.
In any case, any authorized copy of all or part of the site’s content must include the statement:
“Copyright Cati Alma Libre, all rights reserved.”
All trademarks, logos, and graphic elements are the exclusive property of their respective holders and are protected by the provisions of the Intellectual Property Code worldwide.
Any unauthorized total or partial reproduction of these trademarks, logos, and symbols constitutes counterfeiting and is subject to criminal penalties.
Training materials, programs, workshops, and support (coaching and sessions), regardless of their form (paper, digital, electronic, etc.), are protected by intellectual property and copyright laws. Their reproduction, in whole or in part, cannot be made without the consent of Cati Alma Libre. The client agrees not to use, transmit, or reproduce all or part of these materials to third parties for any use.
8. Information about Cati Alma Libre
Cati Alma Libre
Calle Felipe Salvador
46022 Valencia
Tél : +34664092584
E-mail : contact@catialmalibre.com
Date of last update : January 2025